JohnPaul, Customer Service Mgr.

JP has been a Customer Service Manager on our Account Services team since November 2007.

When, and in what capacity did you begin with West Business Services? What position do you currently hold? What skills did you bring to your career at West Business Services that have served you well?
I began working at West Business Services in November 2007 as a Service Manager for a telecommunications client project. Being articulate and using my sense of urgency has been crucial to my career here.

A lot of businesses say their employees work on teams. What about West Business Services really makes you feel part of a team?
There is an intangible quality within everyone you come in contact with that lets you know you are valued by the organization.

West Business Services takes pride in being employee-oriented. Do you have examples of how this employee-oriented culture positively affected you?
This culture shows through the company's service award programs which showcase and give recognition to employees who have excelled at their respective positions. It also is displayed by the variety of corporate classes offered which have enhanced my knowledge and refined my skills, allowing me to perform my position at the highest level.

What words would you use to describe your job? What words describe West Business Services as a whole?
My job demands that I be innovative and our environment is fast-paced and challenging. West Business Services Business Services is synonymous with innovation, technology, and creative solutions. If monotony is your forte then this isn't the company for you.

When you look to build a career, you're thinking long-term. What about West Business Services makes it a good place to build a career rather?
West Business Services is and will always be on the cutting edge of innovative technology solutions. Because we know being at the zenith of technology is where the future of commerce is headed, at West Business Services you will always have expansive career opportunities.

West Business Services offers a referral program that rewards employees for referring new hires. What do you like about the referral program? Have you taken advantage of it? When referring others, how do you sell West Business Services?
The monetary benefit for offering referrals is a monstrous perk. I sell West Business Services Business Services through my stories and work experiences that speak for themselves. They are really the only selling points needed!